Feedback from previous guests about their experience.
56%
enjoyed the hotel and would happily stay again
5.6/10
Guest rating
Rooms
8.4
Location
7.8
Service
9.2
Dining
7.6
Guest reviews
5.6/10
based on 5 reviews
8.3
8.3/10 based on 662 reviews
Marcus
United States,
March
2025
7.2/10
My stay at Nina Hotel Kowloon East was a mix of great service and some areas for improvement. The hotel staff, especially Ms. Valentina and Tiffany, were incredibly attentive and eager to assist, which made my experience enjoyable. However, the cleanliness of my room left something to be desired, and I encountered a few maintenance issues. Overall, it's a spacious and affordable option, but it could use some updates. 😊
Rooms
6.0
The room I had was spacious and offered a modern design, which I appreciated. However, it did show signs of needing maintenance, as I noticed some cleanliness issues like hair in the drawers. Despite that, it was still a decent room for the price I paid.
Service
9.0
The service was a highlight of my stay. Tiffany was particularly helpful when I needed to change my room, and the friendliness of the staff, including Ms. Valentina, really stood out. They were attentive to my needs throughout my visit.
Location
6.0
While the hotel is somewhat removed from the main attractions, located in a grimy industrial area, it is close to the MTR station, making it easy to get around. However, the lack of immediate shopping and dining options was a downside for me.
Dining
8.0
I enjoyed the breakfast buffet, which offered a variety of delicious options, including continental and local dishes. The quality of food was good, which added to my overall experience.
Facilities
7.0
The hotel provided several facilities, including room service and gym access, which operated 24 hours, making it convenient for me to exercise at night. However, some items like the hairdryer were not functioning well during my stay.
Craig
United States,
February
2025
5.6/10
My stay at Nina Hotel Kowloon East was comfortable with friendly service and a great view. However, I noticed that the quality of breakfast had declined since my last visit, and some areas of housekeeping could use improvement. Overall, the hotel's location and facilities were impressive, making it a worthwhile experience.
Rooms
8.0
I loved the spacious design of my room with timber floors, and the shower had great water pressure. However, I noticed some cleanliness issues, like an old lunch box lid found in the cabinet.
Service
8.0
The staff were welcoming and helpful, especially Eva at reception who guided me after my flight delay. It's a pity there were also some rude encounters with specific team members.
Location
9.0
The hotel is conveniently located within a few minutes' walk from the MTR station and surrounded by local dining options, giving a taste of the real Hong Kong.
Dining
6.0
Breakfast was less satisfying this time; the selection was limited, and the freshness didn't compare to previous visits. I missed the whole grain bread options that were touted earlier.
Facilities
7.0
The hotel offers solid facilities like a gym and a coffee corner, but I couldn't enjoy the pool as it was under maintenance during my stay. Overall, I found the facilities satisfactory.
Arthur
United States,
December
2024
5.6/10
My stay at Nina Hotel Kowloon East was a mix of positives and a few drawbacks. The spacious room was comfortable, though I found the bed too hard for my liking. The service was friendly, especially from staff like Tiffany and Eva, but the hotel’s location is a bit far from major attractions. Overall, it was an average experience with some nice touches.
Rooms
8.0
The room I had was spacious and well-furnished, although the bed was a tad too firm for my taste. The lack of a coffee maker and a functioning mini fridge was a bit disappointing, though.
Service
9.0
The staff were extremely friendly and helpful, with Tiffany being particularly attentive. Their warm service made the stay more enjoyable.
Location
7.0
Located in a mixed area, it's away from the main tourist attractions, but conveniently close to the MTR station which allows easy access to other parts of Hong Kong.
Dining
6.0
Dining options were limited during my stay, but I appreciated the light meals offered in the Nina Communal, which added a nice touch to my experience.
Facilities
7.0
The hotel had decent facilities, but issues like the pool being closed for maintenance and a mini fridge that wasn't operational were drawbacks. The gym was well-equipped, but the communal area could use better design.
Edward
United States,
December
2024
5.2/10
I had a lovely stay at Nina Hotel Kowloon East. The room was spacious and clean, and I received excellent service from the staff. The location, while slightly out of the city center, was convenient for public transportation and nearby shopping. However, the pool was closed for maintenance during my visit, which was a slight disappointment.
Rooms
10.0
My room was on the 30th floor, clean, spacious, and nicely decorated. I had everything I needed for a comfortable stay.
Service
10.0
The front desk staff were really good, always greeting me with a smile and offering thoughtful gestures, like providing ice creams at check-in. Special thanks to Candice and Chris for their friendly service.
Location
9.0
Though not in the heart of the city, the hotel is conveniently located near the MTR station and a large shopping mall. It only takes a short taxi ride to get into the main areas.
Dining
10.0
I enjoyed dining at Forte, where the ambiance was good and the service attentive. The quality of the beef and seafood exceeded my expectations.
Facilities
7.0
The hotel offers various facilities like room service, but it was unfortunate that the pool was under maintenance during my stay.
Susan
United States,
November
2024
5.2/10
I had an excellent stay at Nina Hotel Kowloon East. The welcoming front desk staff, especially Tiffany, made my early arrival a breeze, providing helpful tips about the local area. My room was very spacious, clean, and equipped with modern amenities. However, I found the bed to be a bit hard for my liking, and the location, while convenient to the MTR, felt somewhat isolated from nightlife options after dark.
Rooms
10.0
The Blissful King room was spacious, bright, and clean, exceeding my expectations. I appreciated the comfortable bed and the refreshing rain shower.
Service
10.0
The staff were extremely helpful, particularly Denise and Jiggy at the front desk, whose warm customer service made a noticeable difference during my stay.
Location
8.0
While the hotel is situated in a more industrial area that feels less touristy, it's conveniently close to the MTR station and a large shopping mall, making it easy to explore the city.
Dining
8.0
The breakfast was delicious with a good variety of options, but a bit on the expensive side for what was offered.
Facilities
9.0
I enjoyed the modern gym, although it was a bit small and shared with the lounge area. The Nina Communal space was a great spot to relax or work, and the coffee provided was excellent.
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